BOIL WATER ORDER

April 18 2017

Harbourview Subdivision in Red Head

WARNING: BOIL WATER BEFORE USING

A boil water order has been issued for the above addresses on the Saint John Water municipal

water system.

What happened?

As a result of a power failure in the Harbourview Subdivision, the Department of Health has

advised Saint John Water to impose a boil water order to those residents and businesses in the

Harbourview Subdivision. This notice is being hand-delivered to affected users.

Please share this information with all the other people who drink this water, especially those in

the affected area who may not have received this notice directly (for example, people in

apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a

public place or distributing copies by hand.

What should you do?

 DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring water to a rolling boil, let it

boil for at least one minute, and let it cool before using. Otherwise, use bottled water. Boiled

or bottled water should be used for drinking, brushing teeth, making ice, juice, coffee or tea, or

washing vegetables that will not be cooked. Boiling kills bacteria and other organisms in the

water.

 Those who immune system is compromised, such as the elderly, infants and people with

transplanted organs, on dialysis, with HIV/AIDS, etc. should pay attention to the use of a safe

source of drinking water. Water that has been properly boiled is considered a safe source.

 It is safe for people to take showers, bathe and use swimming pools.

 It is safe to wash dishes in hot, soapy water and then air dry. It is safe to use a dishwasher.

 The presence of low chlorine means that disinfection may not be effective and thus there may

be bacteria in the water that can cause illness in humans. These organisms can cause diarrhea,

cramps, nausea, headaches, or other symptoms. They may pose a special health risk for

infants, young children, some of the elderly, and people with severely compromised immune

systems.

APRIL 18, 2017 SAINT JOHN WATER PAGE 2 of 2

 Organisms in drinking water are not the only cause of the symptoms above. If you experience

any of these symptoms and they persist, you may want to seek medical advice. People at

increased risk should seek advice about drinking water from their health care providers.

What is being done?

We are evaluating all available information and working closely with the Department of Health.

We will inform you when you no longer need to boil your water.

For more information, please contact Saint John Water at 506-658- 4455.